It can be overwhelming if you suddenly have to manage on a reduced income. Take these steps today to help make tomorrow easier.
If you can't afford basics like food and housing, there is urgent help available.
1. Get government financial assistance
You may be eligible for COVID-19 financial assistance from the Government. This will help cover some of your lost income.
There are extra income and household support payments for people affected by COVID-19:
- a fortnightly $150 coronavirus supplement until 31 March 2021 if you’re getting an eligible payment
- expanded eligibility for some payments to make them easier to claim
- a crisis payment if you need to self-isolate, are in severe financial hardship and you can get an income support payment
- two payments of $250 as part of the COVID-19 stimulus. The first payment was in December 2020. The second payment was in March 2021.
Visit Services Australia for more information on payments and services if you're affected by COVID-19.
2. Request mortgage or rent relief
Your rent or mortgage payments are a priority. There are steps you can take to make them easier to keep on top of.
Apply for financial hardship
If you have a mortgage, talk to your lender about financial hardship. You can find a list of bank hardship teams on the Australian Banking Association website.
Ask for rent relief
If you think you'll have trouble paying your rent, talk your landlord or real estate agent.
Put the request in writing, so you have evidence that you've tried to resolve the situation. Use this template letter from Tenants' Union NSW.
Loans without interest: apply for a Household Relief Loan to pay for rent and utilities if you've been financially impacted by COVID-19. Loans are for up to $3,000, have no interest or fees and are repayable over 24 months.
3. Look for ways to reduce your spending
Look at your expenses to see where you can make quick savings. Every little bit will help.
Find quick wins
Look through your bank or credit card statements for the last two months. Identify anything that isn't essential, or you can defer for a while. This could be things like subscriptions or memberships.
Reduce your grocery and utility bills
Food and utilities are essentials. To reduce your grocery bills:
- plan meals in advance and only shop for the ingredients in those meals
- buy home or own brands where you can
- buy fruit and vegetables that are in season or on sale
- cook meals like soups and pasta sauces that have lots of left overs you can freeze for later
- meat can be expensive, so plan some meals that don't include meat
Shop around for insurance
If you’re renewing your insurance, shop around and get quotes from more than one insurer. Check the exclusions in policies to see what you're not covered for.
You may be able to save on your premium by increasing your excess or advising them of changed circumstances.
4. Request financial hardship for bills
If you have bills due for essential services such as electricity, gas, phone and water, contact your provider straight away. Explain your situation and tell them you would like to apply for financial hardship.
You may be able to pay the bills in instalments, or get an extension to pay. Also ask if you're eligible for a utility rebate or voucher.
To help you manage future bills, arrange for 'bill smoothing'. This is where you spread the cost of your bill over regular weekly, fortnightly or monthly payments. For example, you might pay a set amount of $100 a fortnight towards your electricity bill.
This will help you budget and provide some certainty while you're living on less.
Credit card and loan repayments
If you have credit card or personal loan payments due, continue to make the minimum repayments if you can.
Then contact your bank's hardship team to arrange a hardship variation. This may mean reduced interest or repayments, for a set period.
Things are tougher than usual for a lot of people. Many companies and organisations are willing to help you. The sooner you get in touch, the more options you'll have.
If you have private health insurance, contact your fund. Some insurers are offering premium waivers or suspending memberships for members affected by COVID-19.
Your home or car are valuable assets, so make sure they’re protected. If you’re struggling to pay your car or home insurance premiums or excess, contact your insurer straight away. Explain your situation and tell them you would like to apply for financial hardship. For example, they may provide assistance to meet your excess if you have an accident and you're at fault and need to make a claim.
If you have school, council or body corporate fees due, see if you can defer payment or pay in instalments.
The National Debt Helpline explains how to negotiate payment terms.
5. Plan for the next few months
A budget is the best tool you have to put a financial plan in place for the next few months.
Use your expected income and spending to create a new budget. It will help you think about your finances in the longer-term and feel more in control.
Set up your budget and save it online or use our Excel budget spreadsheet.
Use any surplus you have each week to add to your emergency fund. This will give you a buffer to cover for any unexpected expenses.