If your name is on ASIC's unclaimed money search and the money is from a life insurance policy, claims go through the relevant institution. ASIC holds the record for the money, but the life insurance company or friendly society is responsible for assessing the rightful owner of the funds.
If your claim is successful, they will notify ASIC. ASIC will then release the funds to the relevant institution so they can then pay you.
If your money is from a life insurance policy with a company (or a company is listed as the policy owner) that is now deregistered, follow the steps to claim money owed to a deregistered company.
How to claim life insurance money
Step 1. Record your Original Transaction Number (OTN)
Each record of unclaimed money will display a unique Original Transaction Number (OTN). Note down your OTN for your claim.
Step 2. Confirm insurance company details
Check our list of life insurance companies and friendly societies below to find out which one you need to contact to claim on the insurance policy.
Step 3. Contact the insurance company
Speak to the 'unclaimed money officer' to begin the claims process. They will tell you what documents you need to give them. The insurance company will be able to answer any questions you have about the policy.
Step 4. Insurance company processes your claim
You will need to check with the life insurance company to find out how long it will take them to process your claim. Once your claim is approved by the insurance company and they have contacted ASIC, ASIC will release the funds to them so they can pay you. The insurance company will handle any enquiries about the claim.
What life insurance money is held by ASIC
ASIC holds money from life insurance policies from insurance companies or friendly societies that have been unclaimed for 7 years after the policy matures.
ASIC's unclaimed money search database goes back to 1952 for life insurance companies and back to 2000 for friendly societies.
List of life insurance companies and friendly societies
Check this list of life insurance and friendly societies to find out which one you need to contact to claim the money on an old insurance company. This list gives former company names and current company contact details for financial institutions that have sent ASIC details of unclaimed money.
This list only applies to unclaimed money and is not a complete list of name changes for all Australian financial institutions.
A
Former company name |
Current company contact details |
ACC Life Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) |
Adriatic Life Limited |
TAL Life Limited Unclaimed Monies |
Advance Life Insurance Limited |
TAL Life Limited Unclaimed Monies |
Aetna Life of Australia & New Zealand Ltd |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
AIA Australia Limited |
AIA Australia Limited |
Allianz Australia Life Insurance Limited |
Allianz Australia Life Insurance Limited |
American International Assurance Company (Australia) Limited |
AIA Australia Limited |
Amev Life Assurance Company Limited |
Asteron Life & Superannuation |
AMP Life Limited |
AMP Life Limited Unclaimed Monies Team |
AMPAC Life Limited |
Westpac Life Insurance Services Limited |
Ancient Order of Foresters in Victoria Friendly Society Limited |
Foresters Friendly Society Ltd |
Ansvar Life Insurance Limited |
Asteron Life & Superannuation |
ANZ Life Assurance Company Limited |
OnePath Life Limited |
APA Life Assurance Limited |
Asteron Life & Superannuation |
Armstrong Jones Life Assurance Limited |
OnePath Life Limited |
Associated National Life Insurance Company Limited |
Asteron Life & Superannuation |
Assurance & Thrift Association Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Asteron Life & Superannuation Limited |
Asteron Life & Superannuation Limited |
Austock Life Limited |
Generation Life Limited |
Australasian Capital Assurances Limited |
Zurich Australia Limited |
Australasian Catholic Assurance Company Limited |
Zurich Australia Limited |
Australasian Catholic Mutual Assurance Company Limited |
Zurich Australia Limited |
Australasian Temperance & General Mutual Life Assurance Society Ltd |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Australian Casualty & Life Ltd |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Australian Casualty and Life Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Australian Eagle Insurance Company Limited |
MLC Limited |
Australian Eagle Life Limited |
MLC Limited |
Australian Friendly Society Limited |
Australian Friendly Society Ltd |
Australian Independent Friendly Society Limited |
Foresters Friendly Society Ltd |
Australian Manufacturers Life Assurance Limited |
OnePath Life Limited |
Australian Metropolitan Life Assurance Company Limited |
OnePath Life Limited |
Australian Mutual Provident Society |
AMP Life Limited Unclaimed Monies Team |
Australian Natives Association Limited (ANA) |
Foresters Community Finance |
Australian Provincial Assurance Association Limited |
Asteron Life & Superannuation |
Australian Scholarships Group Friendly Society Limited |
Australian Scholarships Group Friendly Society Limited |
Australian Unity Investment Bonds Limited |
Australian Unity Investment Bonds Limited |
Australian Unity Limited |
Australian Unity Investment Bonds Limited |
Australian Widows Fund Life Assurance Society Limited |
MLC Limited |
AVIVA |
MLC Limited |
AXA Australia |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
B
Former company name |
Current company contact details |
Bankers Trust Life Limited |
BT Life Limited |
BT Life Limited |
BT Life Limited |
Business Mens Assurance Company |
TAL Life Limited Unclaimed Monies |
C
Former company name |
Current company contact details |
Capita Financial Group Ltd |
MLC Limited |
Centuria Life Limited |
Centuria Life Limited |
Challenger Life Company Limited |
Challenger Life Company Limited |
CHILD SUPPORT AGENCY |
Child Support Agency (C'wealth Dept of Family & Community Services) PAYEE ONLY |
Citegeneral Insurance Australia Limited |
MetLife Insurance Limited |
Citicorp Life Insurance Limited |
MetLife Insurance Limited |
Citilife Insurance Australia Limited |
MetLife Insurance Limited |
Citizens & Graziers Life Assurance Company Limited |
TAL Life Limited Unclaimed Monies |
Citizens Life Assurance Company Limited |
MLC Limited |
City Mutual Life Assurance Society Limited |
MLC Limited |
Clearview Life |
Clearview Life |
Cologne Life Reinsurance Company of Australia Limited |
General Reinsurance Life Australia Ltd |
Colonial Financial Management Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Colonial Mutual Life Assurance Society Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Colonial Provident Life & General Assurance Company Limited |
TAL Life Limited Unclaimed Monies |
Combined Life Insurance Company of Australia Limited |
Combined Life Insurance Company of Australia Limited |
Commercial & General Life Assurance Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Commercial Life Assurance Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Commercial Union Assurance Company of Australia Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Commonwealth General Assurance Corporation Limited |
Zurich Australia Limited |
Commonwealth Insurance Holdings Limited (Comminsure) |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Commonwealth Life (Amalgamated) Assurance Limited |
TAL Life Limited Unclaimed Monies |
Commonwealth Life Assurance Society Limited |
TAL Life Limited Unclaimed Monies |
Commonwealth Life Limited |
Commonwealth Life Limited |
Continental Assurance Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
CUA Friendly Society Limited |
CUA Friendly Society Limited |
Cuna Mutual Insurance Society |
Cuna Mutual Insurance Society |
D
Former company name |
Current company contact details |
Deutsche Life Limited |
Challenger Life Company Limited |
Druids Friendly Society Limited |
Austock Life Limited |
E
Former company name |
Current company contact details |
Eagle Star Insurance Company Limited |
MLC Limited |
Empire Life & General Assurance Company Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Equitable Insurance Association of New Zealand |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Equitable Life and General Insurance Co Ltd |
TAL Life Limited Unclaimed Monies |
Equitable Life Assurance Society of the United States |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
F
Former company name |
Current company contact details |
FAI Life Insurance Society Limited |
TAL Life Limited Unclaimed Monies |
Faikirk Assurance Society Limited |
TAL Life Limited Unclaimed Monies |
Federal Mutual Assurance Association of Australasia Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Federation Life Insurance Limited |
Zurich Australia Limited |
Fidelity Insurance Company of Australia Limited |
Asteron Life & Superannuation |
Fidelity Life Insurance Company of Australia Limited |
Asteron Life & Superannuation Limited |
Fondu Limited |
MLC Limited |
Foresters ANA Mutual Society Ltd |
Foresters Community Finance |
Foresters Community Finance |
Foresters Community Finance |
Foresters Friendly Society Ltd |
Foresters Friendly Society Ltd |
Fortis Life Assurance Company Limited |
MLC Limited |
Friends Provident & Century Life Office |
TAL Life Limited Unclaimed Monies |
Friends Provident Life Assurance Company Limited |
TAL Life Limited Unclaimed Monies |
Friends Provident Life Office |
TAL Life Limited Unclaimed Monies |
G
Former company name |
Current company contact details |
General Reinsurance Life Australia Ltd |
General Reinsurance Life Australia Ltd |
Generation Life Limited |
Generation Life Limited |
GIO Life Limited |
AMP Life Limited Unclaimed Monies Team |
GIO Personal Investment Services Limited |
AMP Life Limited Unclaimed Monies Team |
Global Life Reinsurance Company of Australia Pty Ltd |
Global Life Reinsurance Company of Australia Pty Ltd |
Grand United Friendly Society |
Australian Unity Investment Bonds Limited |
Greater Pacific Life Assurance Company Ltd |
OnePath Life Limited |
Guardian Assurance Company Limited |
Zurich Australia Limited |
Guardian Assurance Public Limited Company |
Zurich Australia Limited |
Guardian Life Assurance Company of Australia Limited |
Zurich Australia Limited |
H
Former company name |
Current company contact details |
Hallmark Life Insurance Company Limited (GE Money) |
Hallmark Life Insurance Company Limited (GE Money) |
Hannover Life Re of Australasia Limited |
Hannover Life Re of Australasia Limited |
HCF Life Insurance Company Pty Limited |
HCF Life Insurance Company Pty Limited |
Heritage Life Insurance Limited |
Hallmark Life Insurance Company Limited |
Home Owners Friendly Society Ltd |
Home Owners Friendly Society Ltd |
I
Former company name |
Current company contact details |
ING Life Limited |
OnePath Life Limited |
Investors Life Insurance Company of Australia Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Invincible Life and General Insurance Company Limited |
Zurich Australia Limited |
IOOF Life Ltd |
TAL Life Limited Unclaimed Monies |
IOOF Ltd |
IOOF Ltd |
IOOF SA Ltd |
KeyInvest Ltd |
IOR Friendly Society Limited |
Foresters Friendly Society Ltd |
K
Former company name |
Current company contact details |
KeyInvest Ltd |
KeyInvest Ltd |
L
Former company name |
Current company contact details |
Le Fort Life Limited |
OnePath Life Limited |
Legal and General Life of Australia Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Legal and General Life of Australia Ltd |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies PO Box 320 SILVERWATER NSW 2128 |
Liberty Life Limited |
Asteron Life & Superannuation ASLS Unclaimed monies GPO Box 68 SYDNEY NSW 2001 1800 221 727 |
Life Reinsurance of Australasia Limited |
Hannover Life Re of Australasia Limited |
Lifeplan Australia Friendly Society Limited |
Lifeplan Australia Friendly Society Limited |
Lumley Life Limited |
TAL Life Limited Unclaimed Monies |
M
Former company name |
Current company contact details |
Macquarie Life Limited |
Macquarie Life Limited |
Manchester Unity Australia (IOOF WA) Limited |
Manchester Unity Australia (IOOF WA) Limited PO Box 3340 ADELAIDE SA 5000 |
Manchester Unity Australia Limited |
Foresters Friendly Society Ltd |
MBF Life |
MBF Life |
Mercantile Mutual Life Insurance Company Limited |
OnePath Life Limited |
MetLife Insurance Limited |
MetLife Insurance Limited |
Metropolitan Life Assurance Company of Australia Limited |
OnePath Life Limited |
MLC Life Limited |
MLC Limited |
MLC Lifetime Company Limited |
MLC Limited |
MLC Limited |
MLC Limited |
Munich Reinsurance Company of Australia Limited |
Munich Reinsurance Company of Australia Limited |
Mutual Assurance Society of Victoria Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
Mutual Life Insurance Company of New York |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
N
Former company name |
Current company contact details |
National Australia Financial Management Limited |
MLC Limited |
National Australia Life Limited (National Australia Bank - MLC Limited) |
MLC Limited |
National Mutual Life Association of Australasia Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
New York Life Insurance Company |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
New Zealand Life Limited |
Zurich Australia Limited |
New Zealand Victoria Life Ltd |
Zurich Australia Limited |
Newcastle Friendly Society Limited |
Newcastle Friendly Society Limited |
NobleOak Life Limited |
NobleOak Life Limited |
Northern Life Assurance Company of Australia Limited |
Asteron Life & Superannuation |
Norwich Union Life Australia Limited |
MLC Limited |
Norwich Union Life Insurance Society |
MLC Limited |
NRMA Life Limited |
Clearview Life |
NULIFE Insurance Limited |
MLC Limited |
NZI Life Limited |
Zurich Australia Limited |
O
Former company name |
Current company contact details |
Occidental Life Insurance Company of Australia Limited |
OnePath Life Limited |
Oceanic Life Limited |
Asteron Life & Superannuation |
OnePath Custodians Pty Limited |
OnePath Life Limited |
OnePath Life Limited |
OnePath Life Limited |
Over 50s Mutual Friendly Society |
Centuria Life Limited |
Over Fifty Guardian Friendly Society Limited |
Centuria Life Limited |
Over Fifty Mutual Friendly Society Limited |
Centuria Life Limited |
P
Former company name |
Current company contact details |
Phoenix Life Assurance Company of Australia Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
PrefSure Life Limited |
TAL Life Limited Unclaimed Monies |
Producers & Citizens Life Insurance Company Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Producers and Citizens Co- operative Assurance Company Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Protestant Alliance Friendly Society of NSW Limited |
Protestant Alliance Friendly Society of NSW Limited |
Provident & Industrial Company of New Zealand |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Provident Life Assurance Company Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Prudential Assurance Company Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Prudential Assurance Company of Australia & NZ Ltd |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Prudential Corporation Australia Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
R
Former company name |
Current company contact details |
RACV Financial Services Limited |
St Andrews Life Insurance Pty Ltd |
Regal Life Insurance Limited |
OnePath Life Limited |
RGA REINSURANCE COMPANY OF AUSTRALIA LIMITED |
RGA Reinsurance Company of Australia Limited |
Royal & Sun Alliance Financial Services Ltd |
Asteron Life & Superannuation |
Royal & Sun Alliance Life Assurance Limited |
Asteron Life & Superannuation |
Royal Life Insurance Australia |
OnePath Life Limited |
S
Former company name |
Current company contact details |
SCOR Global Life Australia Pty Limited |
SCOR Global Life Australia Pty Limited |
Scottish Amicable Life Assurance |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
Security Life Assurances Limited |
TAL Life Limited Unclaimed Monies |
Sentry Life Assurance Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
South British United Life Assurance Company Limited |
Zurich Australia Limited |
Southern Cross Assurance Company Limited |
Zurich Australia Limited |
St Andrews Life Insurance Pty Ltd |
St Andrews Life Insurance Pty Ltd |
ST George Life Limited |
St George Life Limited |
Sun Alliance Life Assurance Limited |
Asteron Life & Superannuation |
Suncorp Life & Superannuation Limited |
Asteron Life & Superannuation |
Sureplan Friendly Society |
Sureplan Friendly Society |
Swiss Re Life & Health Australia Limited |
Swiss Re Life & Health Australia Limited |
Swiss Reinsurance Company |
Swiss Re Life & Health Australia Limited |
Switzerland Life Assurance Society Limited |
Zurich Australia Limited |
Switzerland Superannuation & Life Limited |
Zurich Australia Limited |
T
Former company name |
Current company contact details |
T&G Mutual Life Society Ltd |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
TAL Life Limited |
TAL Life Limited Unclaimed Monies |
The Independent order of Odd Fellows Ltd (IOOF WA) |
The Independent order of Odd Fellows Ltd (IOOF WA) |
The Invincible Fire & General Insurance Company Limited |
Zurich Australia Limited |
The Mutual Life & Citizens Assurance Company Limited |
MLC Limited |
The National Mutual Life Association of Australasia Limited |
The National Mutual Life Association of Australasia Limited (Trading as AXA Australia) Customer Service Centre |
The Over 50's Friendly Society |
Centuria Life Limited |
The Over 50's Friendly Society Limited |
Centuria Life Limited |
The Over 50s Guardian Friendly Society Ltd |
Centuria Life Limited |
The Yorkshire Life Assurance Company of Australia Limited |
OnePath Life Limited |
Tower Australia Limited |
TAL Life Limited Unclaimed Monies |
Tower Victoria Limited |
TAL Life Limited Unclaimed Monies |
Tyndall Life Insurance Company Limited |
Asteron Life & Superannuation Limited |
U
Former company name |
Current company contact details |
Underwriting and Insurance Limited |
Colonial Mutual Life Assurance Society Limited Unclaimed Monies |
United Ancient Order of Druids Friendly Society Ltd |
Austock Life Limited |
United Ancient Order of Druids Friendly Society NSW Ltd |
NobleOak Life Limited |
United Ancient Order of Druids Ltd |
Austock Life Limited |
V
Former company name |
Current company contact details |
VPA Friendly Society Limited |
Foresters Friendly Society Ltd |
W
Former company name |
Current company contact details |
Westpac Life Insurance Services Limited |
Westpac Life Insurance Services Limited |
WM Life Australia Limited |
MLC Limited |
Z
Former company name |
Current company company details |
Zurich Australia Limited |
Zurich Australia Limited |