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Claim money from shares and investments

Shares and other investments

Page reading time: 3 minutes

If you have found a name on ASIC's unclaimed money search that is relevant to you and the money is listed as 'Company money', you can claim it through ASIC.

Generally, ASIC will take up to 60 days to process your claim from the date we receive your request, with the correct documentation. If you are outside Australia the process will be longer. 

How to claim lost shares and investments held by ASIC

Follow this process to claim money listed in ASIC's unclaimed money search as 'Company money' if you are:

Step 1. Record your Original Transaction Number (OTN)

Each record of unclaimed money will display a unique Original Transaction Number (OTN). Note down your OTN as you will need to quote it on the claim form.

Step 2. Complete the claim form

(a) Download the Claim form A - Ownership and gather the required documents if you are claiming the money as:

or

(b) Download the Claim form B - Representative and gather the required documents if you are claiming the money as the:

or

(c) Download the Statutory Declaration 1017E and gather the required documents if the money is listed as 's1017e - Unallocated financial products' and is NOT from any of the following companies:

If the money IS from any of the above companies, complete either Claim form A – Ownership or Claim form B – Representative. Refer to the instructions above to choose the correct form.

Step 3. Gather your proof of ownership documents

You need to give ASIC specific documents when you claim money to make sure that we give the money to the right person. These documents prove your identity and that you own or are entitled to the unclaimed money. Unfortunately, identity fraud is common so ASIC’s job is to ensure the money gets to the rightful owner.

See proof of ownership for unclaimed money to see which documents you need to provide.

Step 4. Send the claim form and documents to ASIC

Send the claim form and documents to ASIC as per the instructions on page 4 of your claim form.

Step 5. ASIC processes your claim

Once we receive your claim with the correct documentation it will take about 60 days to process.

To find out more about how ASIC serves you, read more about ASIC’s service charter.

How to claim money as trustee of a wound up trust or super fund

You need to provide information so we can ascertain the possible beneficiaries of the trust/superannuation fund. Please email the following information to [email protected]

If you have difficulty locating these documents, you may wish to contact your accountant, financial adviser or financial institution where the trust or super fund bank account was held.

We will review the information you supply and provide further information on how to claim.