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Consumer leases

Know the real cost of renting an item before you sign up

Page reading time: 5 minutes

Lots of stores offer consumer leases that allow you to rent an item like a laptop, TV or fridge.

The fortnightly rental payments usually look small, but they add up quickly. You'll pay more than the sale price of the item and, when the lease ends, you won't own it.

How a consumer lease works

A consumer lease lets you rent an item, like a laptop, TV or fridge, for a set amount of time. You make regular rental payments, typically weekly or fortnightly, until the lease ends. At the end of the lease, you don't own the item. The company you leased it from does.

The lease agreement will tell you what happens at the end of the lease. Generally, you can choose to:

There's usually no cooling-off period with a consumer lease. Read and understand the terms of your lease and total cost before you sign the contract.

Your repayment for a consumer lease must be no more than 10% of your after tax income over the repayment period. That is, no more than a $10 repayment for every $100 you earn.

Rent to buy

A rent to buy offer is different to a consumer lease.

With rent to buy, you rent an item for a period of time, such as three years. At the end of that period, you pay an agreed amount to buy it. You do not own the item until you've made all your payments.

Read the terms and conditions before you sign up. Make sure it is a rent to buy agreement and you will own the item at the end. Check how much you have to pay to buy the item at the end of the rental period.

Consumer leases are expensive

Consumer leases generally have low weekly or fortnightly payments. But over time these add up. You could end up paying more than double what it would cost to buy the item outright in a store (see case study below).

Before signing up to a lease, ask for a copy of the lease agreement. This will show you the total amount you will pay for the item, including fees. Compare this to the cost to purchase the item outright and check if the lease is really worth it.

Under the law, there's a cap on the amount of fees you pay with a consumer lease. Extra costs you may have to pay include:

Delivery fee

Depending on your location, you may have to pay a reasonable delivery fee for the item.

Dishonor fee

You're charged this if a lease provider is unable to process a payment. For example, if you don't have enough money in your account.

Costs for damaged or stolen items

If the item is damaged, you might have to pay to repair it. If stolen or lost, you could still have to pay all rental payments until the lease ends.

Termination fees or charges

If you end the lease early, you may have to pay an amount equal to all rental payments for the rest of the lease.

Insurance and warranties

You may be offered insurance or a warranty for an item you rent. These are optional. Before you buy, check what it covers and the costs.

The item could already be covered under Australian consumer law. Visit the Australian Competition and Consumer Commission website to find out more.

Keep track of what you pay

Your lease provider must state in your lease agreement:

By law, every 12 months your lease provider must give you a statement showing the payments you've made. To help keep track of what you're paying, you can ask to receive the statement more often.

Ninety days before the end of your lease, your lease provider must give you a statement showing:

Once the lease ends and you return the product, no further rental payments should be taken from your account.

Get help if you can't make lease payments

If you're having trouble making lease repayments, contact the lease provider. You have the right to apply for a hardship variation to make your repayments more manageable.

You can also talk to a financial counsellor, a free and confidential service to get your finances back on track. Call the National Debt Helpline on 1800 007 007. The helpline is open Monday to Friday, 9:30am to 4:30pm.

Cheaper ways to get what you need

If you need an item, there are cheaper options.

Woman sitting on couch looking at iPad.

Jasmine rents a fridge

When Jasmine's fridge broke down, she didn't have enough savings to buy a new one. She chose to rent a fridge for two years through a consumer lease. At $30 per fortnight, her payments looked low.

When the lease ended, Jasmine returned the fridge to the consumer lease company.

Jasmine used the rent vs buy calculator to work out she'd spent $1,560 on rent payments. This was more than twice the price of buying the fridge outright, which sells for $700 at her local shopping centre.