Any information gathered when you use the Moneysmart website and apps will not be disclosed or distributed without your consent.
We comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth). This Act regulates the collection, storage, quality, use and disclosure of personal information. We also follow the Federal Government website guidelines issued by the Office of the Australian Information Commissioner.
- how ASIC handles personal information
- your rights to seek access to and correct personal information
- how to complain about breaches of your privacy by ASIC
In the unlikely event of an investigation an attempt may be made to identify your browsing activities or personal information. In an investigation, a law enforcement agency may inspect the internet service provider's log files with a warrant.
Collection of statistical information
Moneysmart collects information, without identifying factors, for statistical and research purposes, and to help improve our tools. This information can include:
- user's server address
- top level domain name (for example, .com or .gov etc.)
- date and time of the visit
- pages accessed and documents downloaded
- responses to questions
- items added to lists
- previous site visited
- type of browser used
When preparing aggregate statistical information we may include your visit to a particular calculator or page. For example, '20% of the people who used Moneysmart's superannuation calculator explored making extra contributions to their superannuation'.
Collection, use and disclosure of personal information
Moneysmart will only retain your personal information with your consent, via a prominent button that you may choose to click. Any time this occurs, you will be informed of the purpose for which the information is being collected.
In addition to web service logs, we use Google Analytics (including the Advertising Features), which are web analysis services provided by Google Inc. ('Google').
- user demographics
- user interests
- frequency of visits
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Publishing unclaimed money data
Unclaimed money records are published on the Moneysmart website so people can find their lost money. This a free service offered by ASIC that people would otherwise be charged for by commercial money finding businesses. ASIC is required or authorised by law to publish this information.
Internet security risks
The Moneysmart website employs a range of security measures to protect against data breaches, including:
- security patches
- regular security testing
- data encryption
This website complies with the Australian Government Protective Security Policy Framework and Information Security Manual.
As there may be security risks in sending information via the internet, you should assess these potential risks when deciding whether to use our online services.
If you have any concerns about your privacy when using this website contact us via:
- email - [email protected]
- phone - 1300 300 630 (ASIC Infoline)